How To…

Merchant Services

Most items on our website are offered with free delivery. Minimum order quantity applies to certain items such as: Fannie May (12 cases), Hershey (12 cases), and Music Box (12 cases).

Free Shipping:
Almost all of the products on our site are offered with free delivery! Just look for mention of free delivery on the product detail page.
Important criteria for free shipping on candy orders include:
*Free Shipping on Fannie May, Hershey or Music Box Chocolate when you order 12 cases or more.
*Temperatures along the shipping route must be 75 degrees or less.
*Shipping outside of Zone 1 (Indiana, Illinois, Michigan, Ohio and Wisconsin) may incur additional charges.
*Shipping address must be a commercial/business location.
Shipping Time:
DMI makes every effort to ship orders in 24 hours. Transit times range from 1 to 4 business days across the continental U.S. Please allow additional transit time for large orders or products requiring refrigeration.
Shipping Methods:
UPS, Fedex and common carriers provide delivery services for DMI. Most orders originate from our warehouse in Valparaiso, Indiana. DMI also provides local truck delivery within an approximate 50 mile radius.
Shipping Rates:
Delivery fees are calculated on this website by UPS and are based on total shipment weight and destination. UPS charges more for residential deliveries.
Hint! Save on shipping costs by taking delivery at a business or school location. If your order does not qualify for free delivery, DMI will provide shipping rate quotes upon request, please call or e-mail the details of your order for an estimate.
Where DMI will Ship:
DMI ships to verified postal addresses in the 48 contiguous United States. DMI does not ship to military bases or post office boxes.
Product Availability:
DMI makes every effort to keep products regularly in stock at our warehouse. If a shipment is delayed, or a product placed on backorder, DMI will notify the purchaser and options including alternate products, shipping upon arrival or cancellation. DMI can not be held responsible for delays caused by manufacturers.